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Shipping & Returns

shipment

We ship throughout the Netherlands and to several countries in Europe. If you order before 16:00 on a working day, your order will be shipped the same day. Normally you will receive your order for the Netherlands within 1-2 working days. If you live outside the Netherlands, it takes normally 2 to 5 days before you receive your order. After placing your order, you will receive an email with a track and trace code to track the delivery.

 

Returns

You have 14 days to return the product without giving any reason, starting on the day of receiving of the product. The product can only be returned unused and, if possible in its original packaging.

Due to the limited shelf life, it is not possible to return fresh products. By fresh products we mean: vegetables, fruit, fish, chicken, meat, frozen products, cheese and dairy.

Non-perishable products with a long shelf life and other non-food products can be returned within 14 days.

The return costs are for your account for returning the order. We will credit the amount within 14 days. Do not forget to use and fill in the return form (see our terms and conditions). See also the appendix in the general terms and conditions for a more detailed explanation about returns.

The costs for shipping are listed below per Country.

Country

Package

0 - 30kg

Nederland

€ 5,95

 

 

Country within European Union

Shipping Costs Package

0-30kg

Belgium€ 9,-
Germany€ 9,-
Luksemburg€ 15,-
Austria€ 15,-
Denmark€ 15,-
France€ 15,-
Zweden€ 20,-
Italie, Spanje, Portugal€ 25,-

 

Shipping costs for countries outside European Union

Country

Shipping Costs

0-30kg Package

United Kingdom, Monaco

€ 49,-

Switzerland

€ 55,-

Norway

€ 59,-

 

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